What to consider when reporting an incident?

Purpose:

Registering of incidents

Definition:

Incident: An unexpected event which is not covered by other procedures which must be recorded.

Notifications: every employee has the right and the duty to report incidents.

Implementation:

• Record the incident based on the information given by the reporter.
• Assess the incident.
• Determine the cause of the incident.
• Determine the possible measures to resolve the incident.
• Implement the measures.
• Record the causes and taken measures.

Actions by abnormalities:

The operations are entirely dependent on the incident.

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